What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. Each deposit or withdrawal through these wallets generates a transaction record tied to your account. We hold this
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to process payments, verify your identity, and meet the obligations that apply in regions where our service is available under local law. Session data — device type, IP address, and login timestamps — is logged automatically to protect your account from unauthorised access. We do not
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sell your personal data to third parties. Retention periods vary by data type: payment records are kept as long as required by applicable financial rules, while session logs are cleared on a rolling basis. You can request a copy of the data we hold on you
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at any time through our support channel. If you believe any record is inaccurate, raise it with us and we will review it within a reasonable period. Access to this service depends on local law and is available only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.